Privacy policy

About this notice

This notice explains how Cursor Beacon Web Design handles personal information when you visit cursorbeaconwebdesign.uk, contact us or become a client. For privacy questions or requests, email CursorBeaconwebdesign@outlook.com.

Website visits and estimates

Our hosting provider, Krystal, may log technical information such as your IP address and the pages requested to operate, troubleshoot and protect the website. The website estimator uses browser session storage to remember your choices as you work through it. The estimator prepares an email for you to review and send. We receive your selections when you send them to us.

Enquiries and projects

When you contact us, we receive your email address and any details you provide, such as your name, business information and project requirements. We use those details to reply, prepare quotes and discuss your project. If you become a client, we also use contact, project, invoice and payment records to deliver the agreed work, provide any ongoing services you order and administer your account.

Why we use your information

Where you are personally entering into a contract with us, we use your information to take steps you request before agreeing a contract and to carry out that contract. We rely on our legitimate interests to respond to general enquiries, communicate with people acting for client businesses, keep business records and protect the website. We also keep records as required by law, including for tax and accounting.

Who handles your information

Krystal hosts this website. Microsoft Outlook provides our business email. We may share relevant information with our bank, professional advisers or public authorities where needed to administer payments, obtain advice or meet a legal obligation.

How long we keep information

We keep enquiry correspondence while it is relevant to responding to your request or following up on a quote. We keep client records while providing the agreed services and for as long afterwards as reasonably needed to handle support queries, resolve disputes or meet legal and accounting obligations.

Your rights

Depending on the circumstances, you can ask to access, correct or delete your personal information, restrict its use, object to its use or request a portable copy. To make a request, email CursorBeaconwebdesign@outlook.com. You can also complain to the Information Commissioner’s Office at ico.org.uk.